Last updated: 22 May 2022
We have partnered with Printful, a print-on-demand company that is fulfilling the orders.
We do not directly ship any of the orders. For returns, please follow the instructions on the package.
We charge a $10 flat rate for shipping regardless of the region and ship via standard delivery method.
The delivery times vary and they are:
- USA and Canada: 3-6 business days
- EU: 3-10 business days
- Africa, Asia, Rest of Europe, South America, Mexico and Central America: 5-14 business days.
Depending on your order’s destination and fulfillment location, your customers might have to pay customs fees. The fees vary depending on the order value, country limits, and other factors.
Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. Your end customer is responsible for these fees. Any fees are paid to appropriate customs agency by the end customer.
Our shipping, refund and returns policy lasts 30 days.
If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
For orders lost in transit, claims must be submitted within 30 days after the expected delivery date.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. The return instructions are available
There are certain situations where only partial refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
Only regular priced items may be refunded. Sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
The address where to return the package are printed on the shipping package.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.